Our peak season has arrived. Please allow for extra time to process your order during this holiday season. Our standard production time is currently at 15 business days. We appreciate your patience.
Our typical turnaround time is 10 business days and does not include shipping transit time. Your order timeline starts when we have all of the information, garments and any required approvals to process your order. Our turnaround time is only an estimate, and will vary depending on our production workload and your order size. Orders with personalization or orders with multiple types of decoration (embroidery and screen printing) will increase the turnaround time. If you require your order sooner than our estimated time, rush services are available, please contact us for availability.
We will send you a confirmation that your order has been received, and we will have one of our team members start working on a digital proof or artwork. We may need to contact you for further instructions or to verify information if it is unclear.
We will send you a digital proof for appoval. Please check it for accuracy, including logo positions, dimensions & ink colors, before you submit your approval. Please submit approval in writing or by email. Once approved your order will be processed if all of your product has arrived.
After we receive all garments for your order it will be scheduled for production for the next available date. This time starts from the approval date or from when we receive all garments, whichever is later.
Please let us know in advance if you would like your order ran short if there are back order pieces.